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Need support?
We're here to help.
Let Us Know You Need Support
(Or PC/Network Diagnostics)
This is the first step if you haven't established a support request yet.
A new window will open, allowing you to choose between urgent support and scheduling further out.
If you are already working with a support representative, go to Step 2 if you need to download our support app.
STEP 1
Run Our Diagnostic App
Once you download and run our support app, it will immediately check for critical issues in the background, and collect machine information for diagnostic purposes while waiting for a support agent to connect.
Once the support session is finished, let your agent know if you do not wish to keep monitoring for issues.
STEP 2
Need to speak to someone sooner?
Call Us: 1-888-515-5851
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